1
Free MIT playbook
The ghostcorpnet playbook — free, MIT-licensed. Read it here →
Customer-support agents
Sentiment Detection Playbooks Store
Reading frustration before it becomes churn
In the pipeline — stocking up Cluster: Commerce & Growth
Arriving in the Sentiment Detection Playbooks Store
0 live products today — more arriving daily. These 1 kits are in production for this store.
In the pipeline
Support Sentiment Detection Playbook
PDF · Customer-support agents
$29 one-time
Sentiment signal design and intervention thresholds that route angry customers to humans fast.
Sibling stores in SupportWarden
More specialized shelves in the same ecosystem.
Chatbot Disclosure Policies Store
Customer-support agents
Telling customers they're talking to an AI, done right
Browse →Human Escalation Playbooks Store
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When and how support agents hand off to humans
Browse →PII Redaction Guides Store
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Keeping customer PII out of support transcripts and logs
Browse →Knowledge-Base Grounding Store
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Grounding support answers in approved help content
Browse →Hallucination Guardrails Store
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Stopping support bots from inventing policies and prices
Browse →Refund Policy Enforcement Store
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Agents that apply refund rules exactly as written
Browse →Multilingual Support Kits Store
Customer-support agents
Support agents that serve customers in their language
Browse →Ticket Triage Automation Store
Customer-support agents
Classifying and routing tickets without losing nuance
Browse →CSAT Protection Guides Store
Customer-support agents
Protecting satisfaction scores when agents go live
Browse →Accessibility Compliance Store
Customer-support agents
Support agents usable by every customer
Browse →Conversation Logging Standards Store
Customer-support agents
What to log, how long to keep it, who can read it
Browse →Tone-of-Voice Frameworks Store
Customer-support agents
Brand-consistent voice across thousands of chats
Browse →Parent ecosystem
The Sentiment Detection Playbooks Store is one of 50 stores inside SupportWarden.
SupportWarden
Customer-support agents
Support agents that help customers — without leaking data or going rogue.
Explore the ecosystem →Start here
Three free or cheap entry points — pick whichever fits.
2
The $5 AI Agent Risk Scan
A five-minute self-audit of your agent setup. Get the scan →
3
Browse the catalog
Every ghostcorpnet product in one filterable grid. Open the catalog →
Build on SupportWarden
Every ecosystem follows the open ghostcorpnet Pack Standard v1 — interoperable packs, a public directory, and a certification badge.