1
Free MIT playbook
The ghostcorpnet playbook — free, MIT-licensed. Read it here →
Customer-support agents
Ticket Triage Automation Store
Classifying and routing tickets without losing nuance
In the pipeline — stocking up Cluster: Commerce & Growth
Arriving in the Ticket Triage Automation Store
0 live products today — more arriving daily. These 1 kits are in production for this store.
In the pipeline
Support Ticket Triage Playbook
PDF · Customer-support agents
$19 one-time
Classification taxonomies and routing rules for AI triage, with human review sampling to catch misroutes.
Sibling stores in SupportWarden
More specialized shelves in the same ecosystem.
Chatbot Disclosure Policies Store
Customer-support agents
Telling customers they're talking to an AI, done right
Browse →Human Escalation Playbooks Store
Customer-support agents
When and how support agents hand off to humans
Browse →PII Redaction Guides Store
Customer-support agents
Keeping customer PII out of support transcripts and logs
Browse →Knowledge-Base Grounding Store
Customer-support agents
Grounding support answers in approved help content
Browse →Hallucination Guardrails Store
Customer-support agents
Stopping support bots from inventing policies and prices
Browse →Refund Policy Enforcement Store
Customer-support agents
Agents that apply refund rules exactly as written
Browse →Multilingual Support Kits Store
Customer-support agents
Support agents that serve customers in their language
Browse →Sentiment Detection Playbooks Store
Customer-support agents
Reading frustration before it becomes churn
Browse →CSAT Protection Guides Store
Customer-support agents
Protecting satisfaction scores when agents go live
Browse →Accessibility Compliance Store
Customer-support agents
Support agents usable by every customer
Browse →Conversation Logging Standards Store
Customer-support agents
What to log, how long to keep it, who can read it
Browse →Tone-of-Voice Frameworks Store
Customer-support agents
Brand-consistent voice across thousands of chats
Browse →Parent ecosystem
The Ticket Triage Automation Store is one of 50 stores inside SupportWarden.
SupportWarden
Customer-support agents
Support agents that help customers — without leaking data or going rogue.
Explore the ecosystem →Start here
Three free or cheap entry points — pick whichever fits.
2
The $5 AI Agent Risk Scan
A five-minute self-audit of your agent setup. Get the scan →
3
Browse the catalog
Every ghostcorpnet product in one filterable grid. Open the catalog →
Build on SupportWarden
Every ecosystem follows the open ghostcorpnet Pack Standard v1 — interoperable packs, a public directory, and a certification badge.